Refund Policy


Returning prescription items
If your prescription order was damaged in shipping, please call us immediately at 1-888-509-2510.


Damaged, Defective, or Incorrect Items
We will be happy to replace or refund for the damaged/defective/incorrect items in your order. In some cases, we may request that you send the damaged/defective/incorrect items back to us, while in other cases we will request that you dispose of the items appropriately. Please do not throw away your damaged/defective/incorrect items until your have spoken with a Customer Care Specialist. To have this issue resolved in the most time efficient manner, we ask that you contact a Customer Care Specialist at 1-888-509-2510. Please include your order number, the names of the items damaged or defective, and your preference of a refund or replacement order.

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